Privacy Policy

Last update: 10/12/2025

This Privacy Policy describes the policies of UpCentro (“we”, “us”, or “our”), email: remote@upcentro.com, on the collection, use, and disclosure of personal information when you use our website (https://upcentro.com) (the “Service”).

By accessing or using the Service, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not agree, please do not access or use the Service. We encourage you to periodically review this page.

Information We Collect

We collect and process the following personal information:

  • Name
  • Email address
  • Location (City, Country)
  • Uploaded CV/resume and professional information
  • LinkedIn or other profile URLs
  • Any information voluntarily provided through forms or communication

How We Collect Information

We collect personal information through:

  • Form submissions (e.g., contact forms, talent applications)
  • Interaction with the website
  • Publicly available sources (e.g., LinkedIn, job boards)

How We Use Your Information

We use the information we collect for the following purposes:

  • Marketing and promotional communication
  • Creating and managing user accounts
  • Displaying testimonials
  • Collecting customer feedback
  • Enforcing Terms & Conditions
  • Processing payments (where applicable)
  • Providing support
  • Administrative communication
  • Targeted advertising
  • Managing and delivering customer orders
  • Site security and protection
  • Enabling user-to-user comments
  • Dispute resolution
  • Managing user accounts and profiles
  • Talent evaluation, vetting, and matching
  • Recruitment-related communication with clients and candidates

If we wish to use your information for any other purpose, we will request your consent and use your information only after receiving explicit approval—unless required otherwise by law.

How We Share Your Information

We do not sell your personal information.
We may share your information with third parties in limited circumstances:

  • Analytics providers
  • Payment recovery or processing services
  • Data processing partners supporting our operations

These third parties are required to use your information only for the purpose for which it was shared and cannot retain it longer than necessary.

We may also disclose personal information:

  1. To comply with legal obligations or court orders
  2. To enforce our agreements, including this Privacy Policy
  3. To respond to claims that your use of the Service violates third-party rights

In the event of a merger or acquisition, your information may be transferred to the new owner.

Retention of Your Information

We retain personal information for 90 days to 2 years after account termination or as long as necessary to fulfill the purposes for which it was collected.

We may retain information longer when required for:

  • Legal compliance
  • Record-keeping
  • Fraud prevention
  • Enforcement of legal rights

Anonymous and aggregated information may be stored indefinitely.

Your Rights

Depending on applicable law, you may have rights to:

  • Access, rectify, or erase your personal data
  • Receive a copy of your data
  • Restrict or object to data processing
  • Request data portability
  • Withdraw consent at any time
  • File a complaint with a supervisory authority

To exercise your rights, contact us at remote@upcentro.com.
We will respond in accordance with applicable laws.

You may opt out of direct marketing communications at any time by emailing us at remote@upcentro.com.

Please note: If you choose not to provide required personal information, or withdraw consent for essential processing, you may not be able to access the services for which the information is needed.

Cookies and Tracking Technologies

To learn more about how we use cookies and your choices, refer to our Cookie Policy.

Security

We use reasonable technical and organizational measures to protect your data.
However, no method of transmission or storage is 100% secure.
We cannot guarantee absolute security, and you use the Service at your own risk.

Third-Party Links

Our Service may contain links to external websites not operated by us. We are not responsible for the content or privacy practices of these websites. We recommend reviewing their privacy policies independently.

GDPR Compliance (EU/EEA Users)

We comply with the General Data Protection Regulation (GDPR) for individuals located in the European Economic Area (EEA).

Roles Under GDPR

  • We act as a Data Controller for candidate data submitted on our platform.
  • We act as a Data Processor for client-related data processed during recruitment activities.

Lawful Bases for Processing

We process personal data under one or more of the following bases:

  • Consent
  • Performance of a Contract
  • Legitimate Interest
  • Legal Obligation

Your GDPR Rights Include:

  • Right to access
  • Right to rectification
  • Right to erasure (“right to be forgotten”)
  • Right to restrict processing
  • Right to object
  • Right to data portability
  • Right to withdraw consent
  • Right to lodge a complaint with a Data Protection Authority

To exercise these rights, contact remote@upcentro.com.

International Transfers

If data is transferred outside the EEA, we ensure:

  • Standard Contractual Clauses (SCCs)
  • Adequacy decisions
  • Data Processing Agreements (DPAs)

Automated Decision-Making

We may use automated tools to support candidate screening but do not make fully automated decisions with significant effects without human review. You may request human intervention at any time.

Grievance / Data Protection Contact

For concerns regarding data processing, contact us at:
📧 remote@upcentro.com

We will address your concerns in accordance with applicable laws.